Privacy and Marketing Policy

Privacy and marketing POLICY AT DOFTBOX.SE

General

This policy describes how Doftbox.se (Sthlm Fragrance Supplier AB , org. no. 559106-3978) below Doftbox.se, handles your personal data. With this Privacy Policy, we want to show how we ensure that your personal data is processed in accordance with applicable personal data laws so that you can feel safe when you provide us with your company and personal data.

"Personal data" means any kind of information that can directly or indirectly identify a natural person in life.

Below is a description of the guidelines that Doftbox.se apply for personal data processing and more. The guidelines comply with the rights that exist under the law or other legally binding provision, also known as gdpr.

Controller

Doftbox.se is the data controller for the processing of your personal data provided through, and processed by www.doftbox.se, and is responsible for ensuring that such processing is done in accordance with applicable law.

Collection of information

Doftbox.se only collect personal data for specific purposes. The general purpose is usually to perform a service (or similar) as requested by the person/company concerned. In order for you to purchase our goods or services, contact us for service, support or information, we must collect and process certain personal data. Doftbox.se do not process personal data for purposes incompatible with the original purpose.

We collect information from you when you order products or services through our websites, contact us via contact form or when you sign up for our newsletter. The information collected when ordering products or services includes your name, email address, phone number, company registration number, and company address information. When registering for newsletters and when using contact forms, we store your e-mail address and name if it is specified.

Use of information

Doftbox.se process your personal data for various purposes. Mainly for the purpose of,

  • Fulfill our obligations to you as a customer, such as execution of purchases, invoicing and provision of support.
  • Enable general customer care and customer service, as if to answer questions about products and services and correct incorrect information.
  • Provide information by mail, e-mail, SMS and telephone regarding Doftbox.se and selected partners' services.
  • Improve our customer offering, such as product offerings.
  • Prevent fraud and carry out risk management.
  • Comply with applicable legislation, such as accounting laws.
  • The data can also serve as a basis for market and customer analysis, market research, statistics, business follow-up and business and method development related to the purchase of goods and services.

Legal basis for data collection

Objective 1: To administer and deliver our goods and services and provide support

Legal basis: Completion of purchase agreements (terms of sale)

What personal data is stored: Name of contact person, company name, company registration number and address, telephone number and e-mail.

Objective 2: To ensure compliance with current Swedish legislation, such as the Accounting Act

Legal basis: Obligation under applicable law

What personal data is stored for this purpose: Name of contact person, company name, corporate registration number and address, telephone number and e-mail.

Storage time: As long as we are required to store the data under applicable law

Objective 3: Offers and communication on Doftbox.se services and products by mail, e-mail, telephone and SMS/MMS

Legal basis: Balance of interests

What personal data is stored for this purpose: Name of contact person, company name, corporate registration number and address, telephone number and e-mail.

How long do we keep data about you?

Your personal data is only stored as long as there is a need to store it in order to fulfill the purposes for which the data was collected in accordance with this Privacy Policy.

Disclosure to third parties

We sell, trade, or otherwise transmit, not personally identifiable information to third parties. Personal data may be handed over to partners, for example to carry out the tasks requested by the person concerned. Third parties do not include a trusted third party that helps us run our website or company (auditor & accounting firm) as well as official partners such as payment providers, Klarna and logistics, DHL, PostNord.

Security & Information Protection

We take a variety of security measures to protect your personal information. We use encryption methods to protect sensitive data transmitted over the Internet. Only employees who are going to do a specific job (such as billing or customer service) can access personally identifiable information. The computers/servers used to store personally identifiable information can be found in the intended and secure environment in Sweden.

Do we use cookies?

Yes. Our cookies improve access to our website and identify repeat visitors. In addition, our cookies improve the user experience by tracking and targeting the user's interests. Our use of cookies is not linked at all to personally identifiable information on our website.

Unsubscribe

We use the email address you provide us with to send us information and updates related to your order, individual newsletters, product offers, etc. If you no longer want to receive such messages, you'll find information about how to unsubscribe at the end of each email.

Privacy Policy Change

Doftbox.se have the right to amend and supplement the Privacy Policy if necessary.

Contact

Do not hesitate to contact us if you have any questions about this Privacy Policy, the processing of your personal data or if you wish to request a register extract. Our contact information can be found here.

 

 

Copyright © 2017 | Sthlm Fragrance Supplier AB | Org.nummer: 559106-3978 | Vanadisvägen 23, 113 46 Stockholm

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